Warranty and Protection
To reinforce the confidence we have in the quality of the used cars we sell at Sinclair Direct, we offer a 12 month warranty with the purchase of all our vehicles.
The policy in place is entirely free of charge giving you complete peace of mind by knowing no cost will be incurred for ;the repair of a mechanical fault within the first 12 months after your purchase.
Further Information
Gold cover warranty applies to a vehicle which:
- is under 100,000 at the start of cover
- has a retail value of over £2,500
- not valued over £40,000
Whenever the vehicle is in the UK and is prior to the end of the warranty period, there is a helpline available 24 hours a day, 7 days a week for advice on:
- warning lights illuminated in the vehicle
- ways of rectifying a fault
- assistance in identifying local repairers
- how to carry out routine checks
- guidance on checks before long journeys
Warranty Helpline - Freephone 01656 668844
In addition to the above, Sinclair Direct also offers you the option of an extended warranty at a price that will suit all budgets. Contact Us to request information on warranty renewals.
Warranty Renewal Form
If you would like to renew the warranty taken at the time of your purchase, please fill out the renewal form below. Once the request has been received one of our warranty administration team will be in contact within 48 hours to confirm your request.
Warranty FAQ
Please see below for our Frequently Asked Questions relating to Warranty.
What Is Included Under Warranty?
All mechanical and electrical components are included against any mechanical breakdown occurring during the warranty period, provided that the terms and conditions of the agreement are fully complied with (please refer to policy wording for full details).
What Is Not Covered Under Warranty?
Normal wear and tear/service items and other components subject to routine maintenance or periodic repair or replacement are exempt from the warranty cover (please refer to policy wording for extended list and full details)
What About Service Schedules?
It is a condition of the warranty agreement that vehicles must be serviced in accordance with the manufacturer's recommended service schedule by a VAT registered dealer. Service records must be recorded as failure to maintain and provide proof that the service schedule has been completed will invalidate the mechanical breakdown warranty.
Is There a Limit For The Number Of Claims I Can Make?
Claims cannot exceed the value of the vehicle and the maximum amount for each claim is £1,000
How Do I Make a Claim Under Warranty?
If you have a mechanical breakdown and the vehicle is not at the dealer, Auto Protect need to be contacted on 0870 766 6155 - all claims must be authorised by Auto Protect before any repairs are carried out.
How Much Do I Pay For Each Item?
Please refer to the proposal form and policy wording for details on the maximum amounts that may be paid for each and any item. Repairs costing more than the limits shown on the schedule form will not be paid for through the warranty
Download Your Booklet
Download your copy of the Sinclair Direct New Owners Booklet today.
Just click on the booklet image and it will open up in a new window.
Auto Protect (MBI) Ltd, Cambridge House, Cambridge Road, Harlow, Essex CM20 2EQ is authorised and regulated by the Financial Services Authority (FSA) in respect of insurance mediation activities only.